Event 8: How do I design a great customer experience?

Refining the look and feel of your business — be it online or in person — to yield the greatest possible results from your customer base can sometimes be a challenge, especially when it comes to identifying your business’ aesthetic. That’s why three local entrepreneurs joined Capital Ideas for a panel discussion on October 10, sharing their expert advice on designing a great customer experience. Kirsten Proulx of Henry’s Purveyor of Fine Things, Jason Suriano of Rocketfuel Games and Melissa Walker of Flourish Design & Merchandising spoke to Capital Ideas members at the Edmonton Journal on October 10, 2012.

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